About Aided

Water damage is stressful, urgent, and expensive, and it almost always shows up when you least expect it. A pipe bursts overnight. A water heater lets go. A storm floods the basement. Whatever brought you here, you need someone who picks up the phone and knows what to do next.

That's what we do. Aided Water Damage Restoration is a local, hands-on team serving homeowners and businesses across Greater Cleveland and Northeast Ohio. We've spent years in this industry, and we've built the whole company around two things: communication and attention to detail.

We treat your home like it's ours

Big franchises run on policy and procedure. That's fine until your situation doesn't fit the script. We're a smaller, owner-run operation, which means we can actually make decisions that help you. If saving a few things or handling a detail the right way makes your life easier, we'll do it.

You'll always know what's happening. We document everything, we explain what we're seeing in plain language, and we keep you in the loop from the first call to the final walkthrough. No guessing, no chasing us for an update.

We know the insurance side

A big part of this job is helping you get what your policy actually owes you. We document the damage properly, we know what a covered loss looks like, and we've been through the claims process plenty of times. When you're staring down a loss that could run into the thousands, having someone who knows how it works is a real relief.

For situations that need it, we also offer financing options, so cost doesn't stop you from getting the work done right.

We're an IICRC Certified Firm, held to the industry's standard for water damage restoration. You can verify our certification at iicrc.org.

Here when you need us

We answer the phone day or night, because water damage doesn't keep business hours. The sooner we start, the less of your home you lose. That's the whole job.