Sewage Clean Up in Greater Cleveland
A sewage backup is a health hazard, not just a mess. We clean it up safely, sanitize the area, and dry everything out.
Sewage backups carry bacteria and viruses that make them dangerous to handle without the right equipment and training. This isn't a mop-and-bucket job, and it shouldn't be treated like one.
We remove the contaminated material, disinfect everything it touched, treat the odor, and dry the space completely. Your family's safety comes first, and we walk you through what's covered so you know where you stand with your insurance.
- Safe contamination removal
- Sanitizing & disinfection
- Odor treatment
Sewage backups are a real health hazard
A sewage backup isn't just an unpleasant mess, it's a biohazard. The water carries bacteria, viruses, and other contaminants that can make your family sick, and it soaks into porous materials like carpet, drywall, and subfloor that can't simply be wiped down. That's why it should never be handled with a mop and a bucket. We show up with the right protective gear and containment, remove the contaminated materials, and disinfect every surface the water touched. Your family's safety comes first, and we treat it that way from the first minute we're on site.
Whose backup it is decides whether it's covered
Coverage on a sewage loss often comes down to where the backup started. A backup from your own home's plumbing may be covered if you carry a water backup endorsement, while a loss caused by a city main or a neighbor's line can fall into subrogation, where a third party is responsible. It gets complicated fast, and adjusters don't always explain it clearly. We document the source and the damage carefully so your claim has what it needs, and we walk you through what we're seeing in plain language so you're not left guessing.
Odor means the contamination is still there
That lingering sewage smell after a backup isn't just unpleasant, it's a sign the job wasn't finished. Odor comes from contamination that's still present, often soaked into materials that were cleaned on the surface but never properly removed or treated. We don't mask it with a fragrance and leave. We remove the affected materials, disinfect thoroughly, treat the odor at its source, then dry the space completely so nothing is left to grow or smell. When we're done, your home should smell like your home again, not like something's hiding under the floor.
How insurance usually works, and what it costs
Most sudden water losses, a burst pipe, a failed appliance, a backup, are covered under your homeowner's dwelling policy. In most cases you pay your deductible and insurance covers the rest, and we document the damage the way an adjuster needs so your claim holds up. We've been through the process plenty of times, and we'll tell you straight what we're seeing. For anything that isn't covered, we offer financing, so cost doesn't stop you from getting it handled.
Frequently Asked Questions
Is a sewage backup dangerous? +
Yes. Sewage carries bacteria and viruses that can make your family sick, and it soaks into porous materials that can't just be wiped clean. It's not a job to handle yourself. We use proper protective gear and containment and disinfect everything the water touched.
Does insurance cover sewage backups? +
Sometimes, and it depends on where it started. A backup from your own plumbing may be covered if you carry a water backup endorsement. A city main or a neighbor's line is often a different situation. We document it carefully and walk you through what we're seeing.
Can you get rid of the sewage smell? +
Yes. That smell means contamination is still present, so we don't just mask it. We remove the affected materials, disinfect thoroughly, treat the odor at its source, and dry the space completely so it's actually gone, not covered up.
What should I do while I wait for you to arrive? +
Keep people and pets away from the affected area, and don't try to clean it up yourself. If it's safe, shut off water to whatever backed up and avoid using drains on that line. Then let us handle the rest with the right equipment.