What Our Customers Say

Real feedback from real homeowners across Greater Cleveland.

5.0

Rated 5.0 across 38 Google reviews

We had ice damming in our home, and water began to drip through the ceiling into the dining room. Omar from Aided Solutions was the first to respond. He came to our home that day and, after inspecting every level, laid out a plan.…
Loren Moye
Had a great experience working with them. Omar answered all my questions and quickly started to work on the water damage at my home. I would definitely recommend using them. Very transparent company.
Josh Anderson
For interior remediation and a quick response, Aided Solutions is the right choice! Omar is great to work with and genuinely cares about his clients. Can't recommend highly enough!
Jon Beougher
Omar with Aided Water Damage Restoration was great! Very knowledgeable and helpful. Definitely give him a call if you want your water damage restoration done right.
Harry Jones III
Omar with Aided Solutions was awesome! We had a bizarre occurrence where water was coming into our carpeted office with no explanation, at 11 pm on a Wednesday night. He came the next day first thing in the morning and got it figured out, then came back that same day and took care of taking the carpet out and getting the room dry.…
Spencer
Outstanding Service and True Professionals! I cannot recommend Aided Solutions enough! Dealing with water damage is incredibly stressful, but Omar and his team made the restoration process seamless and worry-free. They arrived quickly, assessed the damage thoroughly, and went straight to work with top-tier equipment. What really stood out was Omar's professionalism and communication. He kept me informed every step of the way and handled my property with the utmost care.…
Joi Tate
Absolutely outstanding experience with Aided Solutions. We had a water damage emergency and Omar responded fast, showed up professionally, and immediately made us feel like the situation was under control. The team was extremely knowledgeable about water mitigation, mold prevention, moisture detection, and the insurance process. They documented everything thoroughly, explained every step clearly, and treated our home with care and urgency.
David Ruiz
Absolutely outstanding service from start to finish. They responded quickly, showed up on time, and handled the water damage professionally and efficiently. The team was respectful, knowledgeable, and kept me informed throughout the entire process. They made a stressful situation much easier to deal with, and the quality of the cleanup and restoration work was excellent. Everything was left clean, dry, and looking great. I highly recommend them to anyone needing water damage restoration services.
Saif Raouf
After dealing with unexpected water damage from a pipe bursting in our basement late at night, I was completely stressed out and overwhelmed. I called this company and they responded way faster than I expected. Their team showed up quickly, explained everything clearly, and immediately started removing water and setting up drying equipment.…
James Randazzo
Omar and his crew worked diligently to clean my basement after it flooded. I was very please with thier work I highly recommend Aided Solutions
Heidi Fagalar
I had a great experience with Aided Solutions this water restoration company. They responded quickly, were professional, and kept me informed throughout the entire process. The team worked efficiently, paid attention to detail, and made a stressful situation much easier to handle. The quality of their work exceeded my expectations, and they treated my home with care and respect. I highly recommend them to anyone in need of water restoration services. Thank you for a amazing job Omar well done!
Qiana Jackson
Aided Solutions made a stressful water damage situation much easier. They were fast, professional, and extremely thorough with the drying process and daily monitoring. You can tell they understand IICRC standards and proper mitigation procedures. Great customer service, honest pricing, and excellent communication.
Betsy Speckman
From the beginning Aided Solutions has been nothing but a pleasure to work with. Recommending to all my friends whenever they have the same issue I did.
Abraham Buentello
Excellent water damage restoration experience. The crew arrived quickly, identified moisture behind cabinets and baseboards, and prevented further damage before mold became an issue. Their professionalism, communication, and quality of work were top-notch. Would absolutely use them again.
Layla Atwood
I highly recommend Aided Solutions for water damage restoration services. Their response time was extremely fast, and the entire team was professional from start to finish. Omar was especially detail-oriented and made sure every part of the job was completed thoroughly and correctly. Communication throughout the process was excellent, which made a stressful situation much easier to handle. I truly appreciate their hard work and dedication to quality service.
Jessica Renteria
I had a great experience with this water damage restoration company. They responded quickly, were professional, and explained the entire process clearly. The team worked efficiently to remove the water, dry everything properly, and help prevent further damage. They were respectful of my home and kept me updated throughout the job. I really appreciated their attention to detail and how stressful they made the situation feel less overwhelming. I would definitely recommend them to anyone dealing with water damage.
Desiree Torres
I had a great experience working with this mitigation company. They were professional, responsive, and handled everything quickly from start to finish. The crew showed up on time, explained the entire process clearly, and made a stressful situation much easier to deal with. Their attention to detail and customer service really stood out. I highly recommend them to anyone.
Fidencio Baez
Great people they help me out faster than the previous companies I've used and with better customer service and the job was done neatly and quickly
Jason Miller
I had an excellent experience with Omar at Aided Solutions! Their team responded quickly, arrived on time, and immediately got to work assessing the water damage when my basement flooded. They were professional, knowledgeable, and took the time to explain the entire restoration process clearly. What really stood out was their attention to detail and how much they cared about making sure everything was done right. They worked efficiently, kept the area clean, and helped ease a very stressful situation. I highly recommend this company to anyone needing water restoration services. Top notch from start to finish!
Vince Bell
Outstanding experience with Aided Solutions. We had a sewage backup and needed immediate water mitigation services. Their crew handled extraction, sanitization, drying equipment setup, and insurance documentation flawlessly. Communication was excellent from start to finish. If you need a reliable water damage restoration company that actually knows what they're doing, call them
Richard Lanum
They were fast, super reliable, and the quality of work was outstanding. Honestly, I couldn't have asked for a better experience. Highly recommend!
Tev May

Some reviews mention our former name, Aided Solutions.

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